CRM Industry Solutions: Category Listing and Definitions

Over time CRM techniques and resources have adapted to serve a wide range of industries. Learn how Customer Relationship Management practices can help with your specific needs.

Select one of the industries below to explore related in-depth features, news, expert commentary, case studies, white papers, and CRM Buyer's Guide partners.

Traditional Customer Relationship Management (CRM) systems are built to manage the sales cycle. Consumer Packaged Goods (CPG) sales reps have very specific needs from any CRM solution.
Customer Relationship Management (CRM) is rapidly becoming an essential tool for educational institutions. Learn more from CRM Magazine.
An informed and personal touch is the key to successful relationships where money and investments are involved. Customer relationship management (CRM) solutions can address these issues. Learn more from CRM Magazine.
Government Customer Relationship Management (CRM) needs are different than those of businesses. They must serve the general public at large and not just profitable customers. Learn more from CRM Magazine.
Customer Relationship Management (CRM) data and technology solutions are vital for healthcare companies seeking to create highly personalized experiences. Learn more from CRM magazine.
Insurance sales success rests on being both organized and accessible. Customer Relationship Management (CRM) solutions help them stay connected to existing and potential clients. Learn more from CRM magazine.
Customer Relationship Management (CRM) solutions for manufacturers offer new capabilities and can radically improve business processes. Learn more from CRM Magazine.
Customer Relationship Management (CRM), or constituent relationship management, software can guide and inform any nonprofit's fundraising and management strategies. Learn more from CRM Magazine.
Customer Relationship Management (CRM) is not new, but many many companies in the pharmaceutical and chemical sector are still working to implement solutions and strategies designed for customer loyalty and growth.
Professional services firms have unique goals and metrics. Customer Relationship Management (CRM) solutions that support those goals can make a big difference in the company's bottom line.
Retail CRM goes beyond maintaining contact data. CRM for retailers can integrate point-of-sale system data data to sketch a detailed picture of customers, sales goals, and the effectiveness of marketing campaigns.
A Customer Relationship Management (CRM) solution can highlight fan behavior and the experiences that are key to creating a global brand for teams, athletes, and entertainers.
Customer relationships have never been more complex. Today, your IT/Tech sales teams need insight into hundreds of interactions involving multiple channels. Newer Customer Relationship Management (CRM) platforms make this possible.
Modern CRM based support systems keep sales, marketing, and customer services connected across a telecom's many relationships and drive processes across sales channels.
Customer Relationship Management (CRM) tools can inform sales and marketing campaigns for a diverse group of transportation customers whatever their focus and specialty.
Companies that rely on their client's satisfaction need best feedback tools available. Customer Relationship Management (CRM) solutions for the hotel and travel industry provide those tools.