Nearly every organization has been impacted by the 2020 digital transformation rush. Those that have not made moves to adapt stand to lose market share to competitors, suffer customer retention and loyalty fallout, and even face potential bankruptcy.
Lynne Capozzi //
22 Sep 2020
This is the time for speech technology—and all online communication technologies—to leap into action.
Sue Reager //
13 Mar 2020
The competitive advantage of getting to a lead first.
Glenn Houck //
27 Oct 2010
Social media and CRM converge at the Wharton School of Business.
Michael W. Thomas //
09 Sep 2009