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March 27, 2019

Viewpoints

Don’t Forget Voice When Planning for Digital Enablement

Digital enablement doesn't mean replacing voice channels. It should be about supplementing and enhancing them. (Featured on SmartCustomerService.com.)

Reality Check

4 Things to Know About the AI for Sales Marketplace

Artificial intelligence is fundamentally changing CRM, and it deserves your attention now

CRM Across the Wire

CGS Partners with Verint and Custodia for Customer Care

The partnerships enhance the compliance infrastructure for financial firms' contact center and customer support operations.

ContentStack Integrates Its CMS with AI Platforms

Contentstack brings artificial intelligence insights directly into its Content Experience Platform.

Certain Launches Signal Event Platform

Certain Signal is a real-time event data platform for sales and marketing.

Leadspace Launches Leadspace for Ads

Leadspace for Ads helps B2B marketers create highly-targeted, personalized digital ad campaigns.

atEvent Collaborates with Marketo

atEvent's partnership with Marketo extends account-based marketing to event marketing.

Really Simple Systems Integrates with Microsoft Azure

The integration with Microsoft Azure provides a single sign-on and enhanced security for Really Simple Systems' CRM.

Splash Integrates with Marketo

Splash's event marketing platform is integrated with Adobe's Marketo platform.