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December 13, 2010
CRM Featured Articles
TeamSupport.com Announces New Release
09 Dec 2010
The fall 2010 release contains new tagging, ticketing, templating, and routing functions.
SplendidCRM Announces Version 5.0 with Business Rules Engine
09 Dec 2010
New solution is tied to Microsoft platform and allows for simple business rules programming.
Lithium and Jive Lead the Community Platform Space
09 Dec 2010
Forrester Wave on Community Platforms '10: In the next year, 55 percent of companies with at least $500 million in revenue will have implemented or piloted a community platform. The research firm ranks the top vendors in the space.
Baynote Launches Adaptive Web Suite
09 Dec 2010
Baynote's new solution automatically adapts to real-time customer needs, delivering relevant and personal experience across digital touch points.