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March 10, 2021
Viewpoints
Welcome the Birth of the Customer Engagement Hub
01 Nov 2020
Customer data is far more valuable and not being used or accessed nearly enough. (Featured on SmartCustomerService.com.)
How Brands Can Drive Emotional Connection in the Digital Era
05 Mar 2021
The pandemic showed that entertainment brands can't always count on in-person engagement. Here's how to foster an emotional connection that will last.
Reality Check
CRM at the Top of the Sales Funnel
01 Mar 2021
Companies have big targets; so how do they hit them?
CRM Across the Wire
Airslate Integrates SignNow with Microsoft Business Apps
09 Mar 2021
Airslate's signNow e-signature app can now be accessed through Microsoft Dynamics, Teams, and Power Automate.
Adwanted Acquires Mediatel
09 Mar 2021
Adwanted Group expands its international presence with its acquisition of Mediatel.
Aniview Adds CTV, OTT to Its Advertising Platform
09 Mar 2021
Aniview's platform upgrades now include video-content-management and monetization for connected TV and over-the-top advertising.
Commerce Canal Launches Hyperlocal Advertising for Nextdoor
09 Mar 2021
Commerce Canal lets advertisers target consumers on Nextdoor by very specific demographics.
Zyprr Launches ZipperHQ Video Messaging Platform
08 Mar 2021
ZipperHQ lets users create, share, and track video in email, text, and social channels.