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June 27, 2018

Viewpoints

How Smart Is Your Contact Center

Do you have a traditional call center or an intelligent contact center? (Featured on SmartCustomerService.com.)

CRM Across the Wire

Vidyard Launches Summer Release

Vidyard launches new video player, brings seamless video messaging to more third-party apps.

MomentFeed Updates Paid Media Manager

The enhanced product empowers multilocation businesses to publish local paid social media campaigns at scale, across all locations.

Showpad Introduces Partner Program and 10 New Integrations

Showpad partners integrate with the company's sales enablement platform.

Freshworks Unveils Freshworks 360

Freshworks 360 is a bundled suite of Freshworks' sales, marketing, and customer service applications.

AT&T to Acquire AppNexus

The acquisition of AppNexus will bring a digital ad platform to AT&T.

Experian Launches Experian Marketing Engine

Experian Marketing Engine helps automotive marketers identify potential customers more precisely.

The Last Line

The Dawning of a New Era in CRM (Magazine)

‘Willkommen, bienvenue, welcome…fremde, etranger, stranger!'