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February 01, 2010
CRM Featured Articles
Demandbase Shines Up Its Stream Product
16 Feb 2010
With real-time alerts and notifications, the lead generation solution provider helps users be even more proactive when it comes to Web site activity.
Passenger Opens Up
23 Jan 2010
Online community provider extends its private network to Facebook and Twitter.
Information Wants to Be Disrupted
27 Jan 2010
Information Industry Summit '10: Panelists share their secrets to shaking up the information industry.
Viewpoints
Customer Care in the Age of the Smartphone
27 Jan 2010
Don't let confusion around new devices undermine future opportunities.
The Next Generation of B2B Social Networking
29 Jan 2010
Open doors with social selling.
Insight
Are You Smarter Than a Neuromarketer
26 Jan 2010
Companies have always aimed for the customer's heart, but the head may make a better target.
Case Studies
Cook, Clean, Watch, Buy
26 Jan 2010
Video adds a new dimension to Electric Shopping's products and dramatically improves conversions
Secret of My Success
A Social Strategy That's A-OK
26 Jan 2010
OK Labs forgoes traditional marketing in favor of a community-based Web 2.0 approach.