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April 13, 2011
CRM Featured Articles
Dollar-A-Day Coupon Service to Launch
08 Apr 2011
New Web-based service will also feature automated lead-generation and customer service options.
Appirio Acquires VMG
11 Apr 2011
Appirio makes its third acquisition in three months.
Viewpoints
Convergence of CRM and Marketing Automation for SMBs
08 Apr 2011
What this integration means for business
Connect
Interacting with Social Customers, 101
17 Mar 2011
By acknowledging social media's influence and capitalizing on it, you could create evangelists for your company
The Tipping Point
Marketing Beyond the Cloud
17 Mar 2011
Technology and strategy convert customer interactions into actionable insight