CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
October 02, 2023
Magazine Features
The Best Customer Data Platforms (CDPs): The 2023 CRM Industry Leader Awards
31 Aug 2023
OpenAI and Its ChatGPT Upended Everything: The 2023 CRM Conversation Starters
31 Aug 2023
Viewpoints
Rethink Contact Center Approaches to Leverage AI and Automation
01 Jun 2023
We need a new approach to contact center architecture that leverages open systems, artificial intelligence (AI), and automation. (Featured on SmartCustomerService.com.)