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February 13, 2013

CRM Featured Articles

SwrveTalk Adds Targeted Messaging to Mobile Apps

New app allows gaming providers to hit players with in-app marketing messaging.

SDL Enhances Machine Translation for Customer Content

New machine translation capabilities further enhance global customer experience management.

SplendidCRM Releases Version 7.0

The company also released Personal Editions for Surface, Android, and iPad tablets.

Open-Source CRM Project X2CRM Releases Version 2.8

The new release introduces sales and marketing automation features for small businesses.

Viewpoints

Get More From Your CRM—Add Billing

Decrease customer churn by personalizing your billing process.

Insight

Financial Services: Brokers Yearn for Better CRM

Few firms use CRM systems to their full effect.

The Tipping Point

Engaging the Nonstop Customer

Leveraging new consumer dynamics to drive growth.