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July 14, 2010
CRM Featured Articles
Oracle, CDC Enter the Marketing Automation Market
16 Jul 2010
"Oracle failed to buy Market2Lead," says MarketBright CEO.
Autonomy Promises Protection from Bad Comments
16 Jul 2010
The new Autonomy Social Media Governance product is intended to help businesses monitor social media channels for slanderous and inaccurate content.
Magazine Features
Changing the Deal
14 Jul 2010
Sigma Financial turns sales into something more than spreadsheets.
Viewpoints
The Community Approach to Conversation
09 Jun 2010
Cows browse. People communicate.
Customer Centricity
The Siebel Effect—And Its Survivors
14 Jul 2010
Failed CRM projects of the past may lead to a promising future.