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April 02, 2014

CRM Featured Articles

Marketo Adds C9's LeadMap to LaunchPoint Ecosystem

The predictive analytics app provides a more holistic view of the sales pipeline.

Magazine Features

13 Digital Marketing Myths, Debunked

The real answers to those burning questions about email, social media, mobile devices, and big data.

Viewpoints

5 Tips for Making CRM an Enterprise Portal

Focus on revenue to drive project objectives.

Front Office

Why Customer Experience Is a Bad Metric

The importance of customer engagement will surpass customer experience.

CRM Across the Wire

CFI Group Awarded Patent Related to the American Customer Satisfaction Index

CFI Group also became the exclusive partner of the ACSI.

SocialWhirled Introduces the Canvas Collection

SocialWhirled Canvases connect social, mobile, and digital campaigns to boost marketing ROI.