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November 13, 2018
CRM Featured Articles
Pyze Launches Latest Version of Its Growth Intelligence Platform
08 Nov 2018
The new release features cross-channel user insights, actionable analytics campaigns, and customizable dashboards.
InsideSales Unveils Collective Intelligence Concept at Accelerate NYC
07 Nov 2018
The concept envisions a ‘co-op' of data that allows users to ‘learn from everybody at scale.'
Viewpoints
Approach CX Data Like an Investigative Journalist
01 May 2018
To get what we want, we must ask thoughtful questions that interrogate the data further. (Featured on SmartCustomerService.com.)
Redefining the ‘Sales Conversation’: How to Get Sales Leads From Offhand Remarks
07 Nov 2018
Sometimes the casual chit-chat that comes up in a business setting can be the cue for a deeper—and more fruitful—sales conversation.
Reality Check
With B2B Marketing, It’s Back to the Basics
01 Nov 2018
Time to kill your martech stack—or at least simplify your approach
CRM Across the Wire
Reactful Joins Marketo LaunchPoint Ecosystem
09 Nov 2018
Reactful integrates AI-driven marketing technology to help companies deliver personalized web engagement.
Clarabridge Updates Banking Solution
08 Nov 2018
Updates to the Clarabridge Banking Solution include new features, dashboards, and consumer insights.
Videolicious Awarded U.S. Patent Related to Its Video Automation Platform
07 Nov 2018
Patent protects methods and systems for understanding how video content is consumed.
6sense Launches Sales Intelligence
07 Nov 2018
The new release of the 6sense ABM Orchestration Platform uses additional data insights.
Glassbox Integrates with AWS Machine Learning
07 Nov 2018
Integration allows Glassbox users to pour Glassbox Data into ready-made AWS ML models
Reltio Releases Reltio Cloud 2018.3
07 Nov 2018
Reltio Cloud 2018.3 introduces machine learning-based Data Quality Confidence Indicator and self-service, scalability, connectivity, security, and governance enhancements.
Swiftpage Increase Marketing Automation in New Act! Version
07 Nov 2018
All-new Act! CRM introduces marketing automation built for SMBs.