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July 07, 2010

CRM Featured Articles

Consona Collects Compiere to Compete in the Cloud

By acquiring a pioneer in open-source enterprise resource planning software, Consona hopes to strengthen its position in cloud computing.

Magazine Features

CRM: Then and Now

Over the last 15 years, CRM projects and plans may have changed dramatically, introducing new angles and complex combinations, but the overarching goal of improving the customer relationship has remained a straight shot.

Viewpoints

Fishing Where the Fish Are (with Your Influencers’ Help)

The peer influencer in the era of the social operating system and the distributed online community.

Front Office

15 Years of Pocket Shots and Miscues

Pint of View

Analyze This!

Are we suffering from too little data, or wallowing in too much of it?