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March 30, 2011
CRM Featured Articles
Sage Delivers New Mobile CRM To Sage SalesLogix Users
25 Mar 2011
New Sage SalesLogix Mobile enables rich CRM functionality on popular devices; browser-based design allows rapid mobile CRM deployment.
Forrester Deems Web Content Management “Alive and Well”
28 Mar 2011
Forrester Research determined that many companies are planning to invest heavily in WCM with plans to use other technologies in conjunction.
Viewpoints
From Contact Center to Opportunity Center
25 Mar 2011
Customer-capable companies are driving cross-sell/up-sell revenue
Insight
Hotels Go Mobile for a Better Stay
25 Feb 2011
Properties create apps to reach prospective guests and the ones they have
Customers Becoming Salespeople
25 Feb 2011
The rising power of consumers should put them at the forefront of social strategies