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May 05, 2010
CRM Featured Articles
Microsoft Targets Innovation for "Dynamic" Businesses
05 May 2010
Microsoft Convergence '10: At this year's business solutions event, the Microsoft team announces extensions to CRM Dynamics Online and previews the next generation of Microsoft CRM.
Magazine Features
It's Not Your Relationship to Manage
11 May 2010
Just as you finally come to grips with CRM, the customers themselves have turned the tables—and now they're managing you.
Viewpoints
Let Prospects Schedule Themselves
03 May 2010
Salespeople are key to resurrecting revenue—so let them focus on selling.
Reality Check
Has CRM Lost Its Revenue Mojo?
11 May 2010
Innovation is the only thing that can help—and you may be overdue.