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September 26, 2012

CRM Featured Articles

Noble Systems Acquires Stratasoft

Unified contact center solutions provider gains hosted and premises-based solutions from contact center technology firm.

Creative Virtual Announces V-Person Mobile

Natural conversational system extends knowledge management platform and customer service to any mobile device.

ReachLocal Releases Mobile App for SMBs

The application delivers leads and marketing campaign results in real time to Apple iOS and Android phones.

Cortera Expands B2B Purchase Insights Solutions

New reporting provides organizations with the flexibility to purchase only the information they need on customers, prospects, and suppliers.

Social Media Experimentation to Shift to ROI Justification

Collaboration, social marketing have changed customer relationships.

Viewpoints

Optimize Your Mobile Marketing Database

Four best practices to set the foundation for huge benefits.

Case Studies

Reaching New Heights in Customer Service

Altitude's advanced contact center solution helps Al-Jomaih lead the market.

Uncovering the Impact of Facebook Ads

Stylistpick gains social marketing insights and more with Marin Software.