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September 09, 2015

CRM Featured Articles

Holden Unveils Adaptive Platform for Sales Training

The Holden Adaptive Platform helps foster problem solving and strategic thinking, while instilling effective sales performance-related practices.

Velocify Releases Velocify Pulse to Help Sales Teams Work Together

The sales acceleration platform encourages consistent processes throughout an organization.

Microsoft Introduces Updates in Microsoft Dynamics CRM 2016

Microsoft Dynamics CRM 2016 will feature enhancements in productivity, intelligence, mobility, and customer service.

Magazine Features

Integrate CRM and ERP for Better Intelligence

Businesses benefit when information flows freely between systems

Viewpoints

Know Your Customer’s Moments of Truth

With the help of journey mapping and analytics, you can engineer the customer experience from the customer's point of view.

The Tipping Point

Is Your CRM System Aligned with Your Entire Business?

For peak efficiency, your enterprise solution needs to wear many hats

CRM Across the Wire

Contact Solutions Acquires NexxPhase

Contact Solutions and NexxPhase together will deliver customer experience enhancements and agent efficiency improvements.

Highspot Enhances Its Sales Enablement Suite

New analytics capabilities help sales reps see which content gets results.

Clari Launches Activity Analytics

Activity Analytics collects, analyzes, and acts on data around sales team and individual rep activities.

Localytics Launches Remarketing

The new app lets marketers reach customers outside of the app with personalized ads.