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January 19, 2011

CRM Featured Articles

Verecloud Partners with Intalio to Deliver CRM Cloud Services

Intalio's CRM solution to enhance Nimbus CSB cloud brokerage offering to communication service providers.

Viewpoints

Digital Marketing Means Multiple Channels

Universal profile management directs all relevant communications through the channels that customers prefer.

The Engagement of Unified Communications

Definitely not all for one and one for all.

Insight

Barcodes Reach a New Dimension

QR code software like Microsoft Tag and iCandy is catching on with companies to bridge the digital world with the physical

Most Vendors Embrace Social CRM

A study evaluates the performance of leading vendors