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August 09, 2017
CRM Featured Articles
Vungle Announces SDK for Fire Tablets
04 Aug 2017
Vungle's software development kit for Amazon's Fire tablets will be available in September.
Magazine Features
Revving up the Customer Experience Engine
31 Jul 2017
General Motors drives loyalty across its brands with a customer experience initiative. A Q&A with David Mingle, global director of customer experience strategy and enterprise experiences at General Motors
Viewpoints
Focus Chatbots on More Than Answering FAQs
01 Feb 2017
Chatbots need to be more functional if we want customers to use and like them. (Featured on SmartCustomerService.com.)
CRM Across the Wire
Brandify Partners with Yelp
08 Aug 2017
Brandify pairs with Yelp to deliver enhanced location-based marketing strategies.
Really Simple Systems Releases CRM Version 5
08 Aug 2017
CRM Version 5 includes drag-and-drop' customization, a global search bar, data move and merge options, and pull-out support drawers on each page.
Chirpify Launches Integrated Registration
08 Aug 2017
Chirpify's new platform lets consumers log into loyalty programs through company websites and mobile apps.
Taptica Acquires Tremor Video's Demand-Side Platform
08 Aug 2017
The deal bolsters the Taptica mobile advertising platform's U.S. presence.
Wipro Launches Data Discovery Platform
08 Aug 2017
Wipro's Data Discovery Platform, a ‘pay-per-insight' model analytics solution, enables faster data-driven decisions, customized by industry.