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March 20, 2023
Viewpoints
The Digital Flip: Putting Customers in Charge of Every Interaction
01 Dec 2022
A complete, scalable, AI-infused platform can change the customer experiences your company offers. (Featured on SmartCustomerService.com.)
Case Studies
Brimag Improves Efficiencies, NPS Scores with CommBox
27 Feb 2023
Brimag Service turned to the communications platform to overcome staffing issues.
CRM Across the Wire
Global Contact Centers Market to Reach $741.7 Billion by 2030
14 Mar 2023
Global Industry Analysts expects the contact center market to grow from a current value of $461.1 billion. (Featured on SmartCustomerService.com.)