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January 23, 2013

CRM Featured Articles

[24]7 Releases New Chat Product

[24]7 Assist blends chat with big data and predictive capabilities.

Nuance Launches Partner Program

Nuance Connections expands distribution of natural language customer self-service applications.

Enghouse Interactive Unveils New Version of Arc Pro Attendant Console

New features drive operator efficiency and productivity and enhance customer experience.

Venture Capital Group Unveils Automated Lead Generation Platform

Automated system helps businesses produce local real-time leads using organic search technology.

Viewpoints

The Shifting B2B Marketing Landscape

Leverage mobile and social media so your business won't be left behind.

Case Studies

Adding Eyeballs with Video

Sports Unlimited gets an SEO boost and increases sales with help from Treepodia.

Small Biz Buzz

Marketing Automation Goes Mainstream

As technology evolves, so must SMB strategies.