CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

April 22, 2013

CRM Featured Articles

Yellowfin Launches Android App for Mobile BI

The new app is based on the HTML5 platform.

Telligent Enhances Social Community Offerings

Telligent Community 7.5 with Telligent Analytics 4.0 provide companies with solutions for increasing customer satisfaction and brand loyalty.

Clarabridge Releases Clarabridge 6.0

New features include report distribution, insights analysis, and Hadoop support for big data.

UnboundID Thinks Customer Data Is a Two-Way Street

Launches Privacy Suite for customers, service providers.

Viewpoints

Look to Customer Experience Data to Solve Business Problems

Less consumer effort results in higher satisfaction.

Insight

Brands Must Make Emotional Appeals

Companies should strive to be less rational with customers.

Reality Check

The Age of Collaboration

Why Mark Zuckerberg is not the father of social networking.