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January 07, 2015

CRM Featured Articles

HG Data and EverString Join Forces to Offer Improved Customer Analytics

Predictive algorithms will work with data sets to help with customer conversion.

Magazine Features

Is Hadoop Worth the Hype?

Despite slow early adoption, the big data behemoth is here to stay.

Viewpoints

Overcoming Your Big Data Fears

Five steps to put marketers on the right path.

Reality Check

What CRM Automation Doesn't Offer, Process Does

Manage by exception to zero in on buyers' needs.

CRM Across the Wire

Cloudwords Can Now Translate Dynamic Marketing Content for Customized Digital Experiences

New enhancements For Cloudwords' native integrations with Marketo and Oracle Eloqua support the localization of dynamic content.

Phonedeck Launches Talkfest, a Free Video Calling Tool Inside Salesforce.com

The app lets Salesforce users make a receive video calls without leaving their CRM systems.

TeamSupport Integrates with Oracle Sales Cloud

Seamless integration provides sales and service teams with greater visibility into the entire customer relationship.

Acision Partners with Blacc Spot Media on WebRTC Communications Platform

The partnership leads to a click-to-call banking app for kiosks and ATMs.