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January 10, 2024
Viewpoints
5 Pillars for Sustained Customer Service Success
01 Oct 2023
In 2024, re-imagine customer service technology. (Featured on SmartCustomerService.com.)
CRM Across the Wire
Contact Center AI Market to Grow by 25 Percent Per Year
09 Jan 2024
TechSci Research is expecting the worldwide contact center artificial intelligence market to grow by 24.5 percent per year through 2028.