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October 18, 2023
Viewpoints
It's Time for Embedded Commerce as Part of Your Service Strategy
01 Jul 2023
Embedded commerce helps customer service teams better engage with clients without friction and risk of disengagement. (Featured on SmartCustomerService.com.)
Insight
Marketing Needs to Work with Security
10 Oct 2023
The lack of collaboration can expose companies to real problems, Forrester notes.