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April 08, 2013

CRM Featured Articles

Convergys to Acquire Datacom Assets

The deal adds 15 Asian languages to Convergys' offerings.

NextPrinciples Partners with SugarCRM

The deal enables companies to manage interactions across social media and integrate those records into their CRM system.

Pentaho and ThinkBig Analytics Expand Partnership

Collaboration delivers real-time access to device data for multinational data storage solution provider.

OpenMarket Powers Custom Push Notifications for Companies

Solution gives enterprises more insight into mobile app data, usage patterns.

Tracx Releases Social Leads to Tie Sales and Social

The tool organizes people by where they are in the sales process and enables companies to target them at those levels.

Magazine Features

Sign, Seal, and Deliver with E-Signatures

New technology enables companies to close deals faster and satisfy compliance issues—all while cutting costs.

Viewpoints

Win Over Your Customers with Smart CRM Moves

Use the right tools to boost brand loyalty.

The Tipping Point

A Call for B2C Treatment in a B2B World

Take time to re-examine your business practices.