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November 28, 2011

CRM Featured Articles

IVR Technology Group and GETI Partner to Add ACH to Pay-by-Phone Virtual Terminal

The partnership enables users to turn any phone into a payment-processing terminal.

Ascensio System SIA Adds CRM Module to TeamLab

The new solution set provides users with a range of possibilities on customer relationship management.

Vizu Launches Partnership with Adap.tv

Joint offering provides real-time brand lift analytics and optimization within video.

Viewpoints

Opinions Pretending to Be Data: The Benefits of Tracking Activity in Your CRM System

Move your company toward real, verifiable data

Pint of View

Another Round of Gamification

Get customers onto the winning team—yours

Case Studies

IVR Investment Pays Off at Australian Bank

Westpac Group installs Holly Connects platform to address customer service woes.