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November 30, 2011

CRM Featured Articles

Altitude Software Releases Microsoft Dynamics CRM 2011 Connector

The latest release unleashes productivity in sales teams with contact automation and improves the customer experience with unified contact history.

Emailvision Launches SaaS Campaign Management Solution With Customer Intelligence

New product lets marketers deliver more relevant and successful online relationship marketing campaigns.

Netvibes Adds Real-Time Social Media Analytics to Enterprise Solution

Features include adaptive algorithms and automation tools.

Viewpoints

Driving Customer Loyalty in a Mobile World

Here's how to get ahead of the curve

Insight

Marketing Dollars Move to Interactive

Spending in this segment will rival TV advertising by 2016.

Relaxed Shoppers, Looser Wallets

Research studies customers' willingness to spend based on state of mind