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June 27, 2011
CRM Featured Articles
IDC Forecasts Global CRM Market to Grow by More Than $1.3 Billion in 2011
22 Jun 2011
Prediction highlights IDC's Worldwide Semiannual Customer Relationship Management Applications Tracker.
Sage Releases SageCRM v7.1
21 Jun 2011
New solution features Sage E-Marketing, iPhone, and social media integrations.
Viewpoints
Making It Personal
24 Jun 2011
Personalizing sales support and customer communications in B2B marketing operations
Case Studies
Rural Arizona Drives Home Service
18 May 2011
Pinal County speeds responses and cuts costs by switching from a hosted to an on-premises contact center suite
Pizza Chain Goes Extreme on Facebook
18 May 2011
The San Francisco company partners with eWordofMouth to generate a 99 percent increase in Facebook "likes"