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December 01, 2010
CRM Featured Articles
Dell Acquires Boomi to Provide Cloud-Based Integration Functionality
22 Nov 2010
Dell purchases a cloud adoption firm in a move that analysts believe illustrates the personal computing company's desire to transform itself into a software and services company.
Magazine Features
Proactive: Take the Initiative
04 Nov 2010
Proactive CRM enables organizations to cut costs, minimize risk, protect their brand, and improve customer experiences.
Viewpoints
The Quick and the Dead
27 Oct 2010
The competitive advantage of getting to a lead first.
Customer Centricity
Buzz, Buzz, Buzz
04 Nov 2010
Enough with the buzzwords and hype. Let's start doing.