Twilio: Communication APIs for SMS, Voice, Email

Articles Mentioned

• Twilio Enhances Segment's Interoperability with Data Platforms and Warehouses with Linked Audiences 
• Twilio Launches Unified Profiles and Agent Copilot
• Elastic Path Partners with Twilio for Personalized Commerce Experiences
• Yahoo to Integrate Its Identity Solution with Twilio Segment
• Contentful Adds to Contentful Composable Content Platform
• Movable Ink Launches Universal Data Activation
• Technology Is Creating New Ways to Sell to Prospects. Here’s How.
• Twilio Introduces CustomerAI at Its Signal Event
• Twilio Integrates with OpenAI
• AWS Expands Partnership with Twilio
• Contentful and Twilio Partner
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2023 CRM Top 100
• Twilio Partners with Frame AI
• Embracing the Customer-First Mentality
• Twilio and Google Cloud Expand Partnership
• Twilio Introduces CustomerAI
• Mixpanel Launches Marketing Analytics 
• Twilio Introduces Segment Unify
• Qualtrics Partners with Five9, Twilio, and Merkle
• Seasalt Partners with Twilio on SeaX Contact Center Bundle
• Twilio Unveils Segment for Healthcare & Life Sciences
• Twilio Expands Customer Engagement Platform
• The Best Contact Center Infrastructure: The 2022 CRM Industry Leader Awards
• The Best Customer Data Platforms (CDPs): The 2022 CRM Industry Leader Awards
• CXM with a Sprinkling of Simplicity: The 2022 CRM Conversation Starters
• Freshworks Adds FreshChat in Summer '22 Release
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2022 CRM Top 100
• Intradiem Expands Its Integrations Library
• Twilio Partners with Carahsoft
• Sprinklr Partners with Twilio
• Glia Partners with Twilio on SMS Capabilities
• Sabio Group Expands Partnerships with Google Cloud and Twilio
• VHT Renames Survey Dynamix as Mindful Feedback
• Marchex Launches Marchex Anywhere Integration Platform
• Twilio Enters Marketing Space with Engage Product Launch
• ServiceNow Launches Messaging Service with Twilio
• Five9 and Zoom Terminate Acquisition Deal
• Our CRM Industry Awards Turn 20 Amid a World of Change
• The Best Contact Center Infrastructure: The 2021 CRM Industry Leader Awards
• The Best Customer Data Platforms (CDPs): The 2021 CRM Industry Leader Awards
• Twilio Segment Unveils CDP Developer Toolkit
• Voice of the Product: Devices Are Talking, and It’s Time We Start Listening
• Twilio Launches Twilio Live for Interactive Live Streaming
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2021 CRM Top 100
• Goals and Challenges of IVR Modernization
• BigCommerce Launches Big Open Data Solutions
• Twilio Segment Unveils Journeys
• Twilio to Acquire Zipwhip for $850 Million
• 3Fiftynine Releases Repleye for Twilio Flex
• What’s in Store for CRM in 2021?
• Calabrio ONE Now Available Via Twilio Flex Ecosystem
• Digimind Adds CRM Apps to Its Marketplace
• Twilio to Acquire Segment for $3.2 Billion
• ServiceNow Launches Paris Release of Now Platform
• The Best Contact Center Infrastructure: The 2020 CRM Industry Leader Awards
• The Best Workforce Optimization (WFO): The 2020 CRM Industry Leader Awards
• Cyara Partners with Twilio to Accelerate Contact Center Cloud Migrations
• The 2020 CRM Top 100 Companies in Customer Service, Marketing, and Sales
• Humach Acquires InfinitAI
• When It Comes to Communications, Twilio Has Insurance Firm Covered
• Twilio Begins Using SHAKEN/STIR Protocols to Help Stop Illegal Robocalls
• Calabrio ONE and Twilio Flex Integrate
• What Lies Ahead for CRM?
• Twilio Adds Support for Verified SMS by Google
• 3 CRM Lessons From This Year’s Conferences
• Why You Should Not Overlook SMS as a Customer Care Tool
• Twilio Launches Conversations to Help Companies Create Cross-Channel Connections
• Twilio Launches SendGrid Ads Feature
• The CRM Top 100 Companies in Customer Service, Marketing, and Sales
• Twilio SendGrid Adds Automation and Email Testing to Marketing Campaigns
• JRNI Launches Marketplace
• On the Scene—Smart Customer Service: Companies Can’t Overlook the Human Element
• On the Scene—CRM Evolution: CRM Still Faces Challenges, Most Speakers Agree
• Appian Partners with Twilio
• Conversation Can't Outweigh Content, CRM Evolution Panelists Contend
• Twilio Launches Twilio for Salesforce
• CRM Magazine Names Its 2019 Customer Service Leaders
• Six Top Innovating Customer Service Companies for 2019: The CRM Service Rising Stars Awards
• Best Contact Center Infrastructure: The 2019 CRM Service Leaders Awards
• Best Contact Center Analytics: The 2019 CRM Service Leaders Awards
• Twilio Flexes Its Customization Muscles: The 2019 CRM Service Rising Stars Awards
• BookingBug Integrates with Yext and Twilio
• More Experts Weigh In on What 2019 Will Bring for CRM
• RedPoint Global Updates Customer Engagement Hub
• Twilio to Acquire SendGrid
• Twilio Acquires Ytica
• Lunar Launches Uplink Text Messaging for Sales Teams
• Giant Otter Launches EXPRESS Conversational AI Builder
• Twilio Integrates with Google Cloud Contact Center AI
• The 2018 CRM Service Rising Stars: Amazon
• Punchh Acquire Launches to Help Restaurant Marketers
• Twilio Introduces Twilio Flex
• WebRTC + CRM = Better Customer Support
• Autopilot Leverages Twilio Integration to Power SMS Marketing Automation
• PowerObjects Releases PowerChat for Microsoft Dynamics 365
• Fastcall's V4 Salesforce Dialer Introduces Advanced Sales Analytics
• Amazon Moves Alexa into the Contact Center
• The 2017 CRM Service Rising Stars: Zappix Eases IVR Frustrations
• Relationship One Launches SMS Marketing App
• RedPoint Global Updates Convergent Marketing Platform
• Customer.io Releases Actions for Personalized Multichannel Communications
• IBM Gives Watson Capabilities to Twilio Developers
• Appboy Adds Webhooks Integration to Its Mobile Marketing Platform
• Text Takes Precedence as a Customer Service Preference
• Microsoft Convergence Fuels Many CRM Innovations
• Twilio Rolls Out TaskRouter API for Intelligent Contact Center Routing
• Salesforce.com Launches Desk.com App Hub
• Work-at-Home Solutions Are Transforming Call Center Operations
• Freshdesk Adds Mobile Support features to Freshfone
• Whitepages Pro Caller ID Now Available in Zendesk App Marketplace
• PowerObjects' PowerSMS Can Now Receive Text Messages in CRM.
• Lead Liaison to Offer Text Messaging Automation via Twilio
• IBM Launches Cloud Marketplace for the Enterprise at IBM Impact
• Azuqua Creates Connections, Value Among Multiple SaaS Applications
• Converge Enterprise Adds Multichannel Marketing Capabilities
• NewVoiceMedia Partners with Twilio
• SmartSource Advances Multichannel Marketing
• Twilio Extends Its Communications API Platform
• Crushpath Secures $6 Million; Debuts Pitch Sites
• 5 Emerging Sales Productivity Tools
• CallProof Sales Rep Software Integrates with Twilio
• ExactTarget Acquires Pardot and iGoDigital
• Zendesk Unveils Zendesk Voice
• Ribbit Gets Hopped Up on Speech