The 2007 CRM Market Awards: Table of Contents and Introduction

Recognizing excellence in the CRM industry is as much an honor for us as it is (we hope) for the recipients. With the sixth annual CRM magazine Market Awards, we take note of the industry's mainstays as well as its newcomers, the expected along with the surprising.

The following collection of profiles and pieces reflect the very best that the CRM industry has to offer--from vendors to customers, channel partners to analysts. We profile Influential Leaders and Rising Stars, and reveal the results of our comprehensive survey of eight industry categories. On top of all that, we also welcome our newest member of the CRM Hall of Fame. And, as the Awards package reaches its crescendo, we take special care to single out a trio of customers. Because, after all--in the end, isn't it all about them?

Please join us in congratulating all the leaders, winners, and honorees.

Influential Leaders
These six individuals are among the foremost thinkers, visionaries, and achievers in the industry. Some names will be familiar--others will surprise you.

CRM Hall of Fame
A decade after founding his company, this exec remains a trailblazer, a man who chose the road not taken.

Rising Stars
Six companies helping to push the CRM industry toward its next evolution.

Market Leaders
Eight categories, with 48 winners, leaders, and ones to watch. Not all the names are the ones you're expecting.
Enterprise Suite CRM
Midmarket Suite CRM
Small Business Suite CRM
Sales Force Automation
Marketing Automation
Business Intelligence
Data Quality
Consultancies

The Elite:
Sybase
Roland DGA
Voices.com
These three CRM users--from the enterprise, midmarket, and small-business levels--proved the enduring value of CRM.