Talkdesk: Customer Experience

Articles Mentioned

• Talkdesk Adds GenAI Capabilities to Talkdesk Retail Experience Cloud
• Talkdesk Introduces Navigator and Mood Insights
• Talkdesk Partners with Cognizant
• Talkdesk Partners with Verint on WFM Product and Launches Talkdesk Ascend
• Talkdesk Launches Autopilot for Healthcare
• Talkdesk Unveils Talkdesk Autopilot
• Chatbots Seen As Online Shopping Experience Disruptors
• Talkdesk Partners with BigCommerce
• Talkdesk Launches Talkdesk Education Smart Service
• Talkdesk Adds Generative AI
• Talkdesk Integrates with Epic
• eGain Partners with Talkdesk 
• Bloomreach Now Supports Open Authorization (OAuth) 2.0 for Webhooks
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2023 CRM Top 100
• MetTel Partners with Talkdesk
• Talkdesk Launches Automation Designer and Workspace Designer
• How to Avoid Being Canceled by Customers: Properly Preparing CX Departments
• The Best Contact Center Interaction Analytics: The 2022 CRM Industry Leader Awards
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2022 CRM Top 100
• Talkdesk Launches Retail Experience Cloud
• Talkdesk Introduces Talkdesk Financial Services Experience Cloud for Insurance
• Talkdesk CX Cloud Named to Google Chrome Enterprise Recommended Program
• Talkdesk Launches Talkdesk Phone Mobile App and Talkdesk Schedule Mobile App
• PCI Pal Integrates with Talkdesk
• Talkdesk Launches Citizen Engagement
• Five9 and Zoom Terminate Acquisition Deal
• Talkdesk Introduces Business Phone System Natively Built on a Cloud Contact Center Platform
• The Best Contact Center Outsourcing: The 2021 CRM Industry Leader Awards
• Amazon Web Services Connects More Channels with AI and Analytics: The 2021 CRM Conversation Starters
• Five9 Acquisition Turns Zoom into a Full Business Communications Company: The 2021 CRM Conversation Starters
• Talkdesk Unveils CX Strategy Value Framework
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2021 CRM Top 100
• Talkdesk Launches Talkdesk for Salesforce Service Cloud Voice on Salesforce AppExchange
• Talkdesk Launches Healthcare and Financial Services Experience Clouds
• Talkdesk Launches Flexible Shopping Solution
• Talkdesk Introduces Workspace and Builder
• Talkdesk Deepens Partnership with Microsoft
• Talkdesk Expands Its Integration with Zoom
• Talkdesk Launches Contact Center Managed Services
• Talkdesk Launches AI Trainer for Contact Centers
• Alorica Partners with Talkdesk
• Talkdesk Earns ISO 27701:2019 Security Certification
• Talkdesk Announces Small Business Lending and Vaccine Administration Solutions
• For Contact Centers, Going Remote Wasn’t Easy, but Opportunities Emerged
• AWS Expands Its AI-Powered Contact Center Intelligence (CCI)
• Talkdesk Joins the AWS Partner Network
• Talkdesk Launches Talkdesk Remote and Talkdesk On The Go
• Zoom Video Communications Enables Business to Continue During the Pandemic: The 2020 CRM Rising Star Awards
• On the (Online) Scene: Medallia, Talkdesk, Verint, Genesys, and Pegasystems Hold Virtual Events
• The 2020 CRM Top 100 Companies in Customer Service, Marketing, and Sales
• Humach Acquires InfinitAI
• PCI Pal Partners with Talkdesk
• Talkdesk Adds to Its Workforce Engagement Management (WEM) Suite
• Talkdesk Launches CX Cloud and Connections at Opentalk Virtual Event
• Talkdesk Launches Talkdesk CXTalent and Talkdesk Academy
• 3 Ways Conversational AI Can Make Contact Centers More Nimble
• Talkdesk Announces Flexible Deployment and Guardian
• Talkdesk Enhances Explore and Studio
• Talkdesk Introduces Business Transformation Services
• Talkdesk Enhances Outbound Dialer Suite
• Talkdesk Launches Virtual Agent
• Passage AI Partners with Talkdesk for Contact Center Chatbots
• Talkdesk Integrates with Zoom
• Playvox Launches Agent Optimization Suite
• The CRM Top 100 Companies in Customer Service, Marketing, and Sales
• Talkdesk Announces Talkdesk Boost
• Talkdesk Launches Hybrid Spaces
• Talkdesk Launches Talkdesk Agent Assist
• Talkdesk Partners with Mitel for MiCloud Connect CX
• Zappix Relieves Contact Center Stress: The 2019 CRM Service Rising Stars Awards
• Talkdesk Adds AI to Contact Center Workforce Management
• Talkdesk Announces Winter 19 Release
• Zappix Partners with TalkDesk for Cloud-Based Contact Center
• Talkdesk Launches Enterprise Contact Center Spring 2018 Release
• Talkdesk Launches the Enterprise Contact Center Platform
• Talkdesk Launches Talkdesk for Sales
• Talkdesk Launches Context Mobile
• Tweet Your Way to Better Customer Support
• New Start-Up Talkdesk Promises to Create a Call Center in Five Minutes
• Talkdesk Joins the Zendesk Apps Marketplace
• Salesforce.com Launches Desk.com App Hub
• Nimble Adds Smart Summary to Relationship Management Platform
• Nimble Partners with Talkdesk to Create Social Call Center for Sales Teams