Pega Adds Embedded Workflow Integrations

Pegasystems today introduced new and updated Pega Platform features that help organizations embed self-service workflows into any front-end channel.

New front-to-back-end integration options help enable enterprises adapt to customer demands using the same unified low-code platform to manage multiple front-end interfaces. And when any workflow element changes on the back end, Pega then updates those changes across all relevant front-end channels.

These new features include the following:

• Enhanced Pega DX APIs, now available as part of Pega Platform 8.7. The newest version of Pega DX APIs allow for faster-performing user interfaces with less data transfer and easier authoring capabilities.
• More freedom to use front-end frameworks of choice with new SDKs, with an orchestration layer with pre-built components, including new and updated software development kits (SDKs) for Angular, React, and Web Components available via Pega Marketplace.
• Easier embedding of workflows into apps and websites with less code using the new Pega Web Embed, which auto-generates web components that can seamlessly be dropped into existing webpages.

"Today's leading organizations are all pursuing digital transformation, but with IT resources stretched thin, many are struggling to keep up with market demand," said John Huehn, general manager of customer service and sales automation at Pega, in a statement. "Pega has long understood this struggle and has focused its efforts to easily embed back-end processes with front-end channels. These new features further extend these integration capabilities to provide a better experience for customers and employees alike."