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CRM Integration > CRM News

Customer Relationship Management (CRM) integration increases your CRM's value to your sales force by bringing in additional valuable customer lead data directly through various contact points like a company website or social media presence.

SAP Emarsys Adds AI Capabilities in June Product Release

SAP Emarsys' June 2024 product release offers new omnichannel additions, enterprise enhancements, and AI-infused features.

DoubleVerify Partners with Reddit

Companies can now leverage DoubleVerify's measurement solutions to protect brand equity and boost campaign performance on Reddit.

 OneSpan Launches Integration Platform for E-Signatures

OneSpan's Integration Platform enables organizations to bring e-signatures into many other applications.

Cognigy Uplevels Its Partnership with NICE

Cognigy levels up as a NICE Prime Partner to deliver AI-powered customer service automation solutions. (Featured on SmartCustomerService.com.)

Sendbird Integrates with Shopify

Powered by OpenAI's latest large language model, Sendbird's AI chatbot enables Shopify merchants to use web chat.

Salesforce Adds to Consumer Goods Cloud

New Salesforce capabilities bring unified data and AI insights to Consumer Goods Cloud.

Sprinklr Expands Partnership with Reddit

Reddit's Advertising API and Data API officially launch with Sprinklr as the first partner.

Recurly Partners with Redfast

Recurly and Redfast partnership gives subscription businesses a solution for proactive, personalized engagement at scale.

Bloomreach Partners with valantic and commercetools to Form the B2B Accelerator

B2B Accelerator has been designed to help B2B companies integrate a composable stack of e-commerce personalization solutions, including Bloomreach Discovery.

Five9 Launches AI Integration with Salesforce

Full integration of Salesforce Einstein AI with the Five9 platform delivers capabilities for hyper-personalized customer experiences. (Featured on SmartCustomerService.com.)

Pipeliner CRM Introduces Salesforce Connector

Pipeliner's new Salesforce Connector lets users access data through the Pipeliner CRM interface.

AdLib Partners with Airtory

AdLib Media Group and Airtory partner to streamline rich media and connected TV ad creation.

Twilio Enhances Segment's Interoperability with Data Platforms and Warehouses with Linked Audiences 

Twilio's LinkedIn Audiences solution helps marketers build audiences and enrich their customer profiles with data that lives in data clouds and data lakes.

RingCentral Adds Google Chrome and Microsoft Teams Extensions to RingCX

RingCentral's newest RingCX extensions let users make and receive calls in web browsers and Microsoft Teams applications. (Featured on SmartCustomerService.com.)

SupportLogic Launches Data Cloud

SupportLogic Data Cloud enables post-sales customer experience observability.

Data Axle Launches Data Axle Snowflake Clean Room App

Data Axle's Snowflake-native app enhances businesses' data on the Snowflake AI Data Cloud.

Marin Software Expands Amazon Integration

Marin's enhanced offering opens Amazon's advertising suite to non-Amazon advertisers.

SAP Infuses AI Throughout Its Cloud Portfolio and Partners with AI Leaders

At Sapphire, SAP announces collaborations with Google Cloud, Meta, Microsoft, Mistral AI, and NVIDIA

HubSpot Adds HIPAA Support and Sensitive Data Tools

With HubSpot's new data tools, scaling businesses can now manage confidential customer data in HubSpot's Smart CRM and navigate compliance as they grow.

Qlik Announces Qlik Talend Cloud and Qlik Answers

Qlik Talend Cloud and Qlik Answers tackle critical needs to generate value from data and accelerate AI adoption.