Outreach Adds AI-Powered Sales Guidance Capabilities
12 Jun 2024
Outreach's new functionality and insights empower sales and revenue leaders to guide teams, uplevel coaching, and tie seller activities directly to revenue impact .
Bloomreach Offers Loomi Search+
12 Jun 2024
Bloomreach's Loomi Search+ can handle longer search queries.
SAP Emarsys Adds AI Capabilities in June Product Release
12 Jun 2024
SAP Emarsys' June 2024 product release offers new omnichannel additions, enterprise enhancements, and AI-infused features.
DoubleVerify Partners with Reddit
12 Jun 2024
Companies can now leverage DoubleVerify's measurement solutions to protect brand equity and boost campaign performance on Reddit.
Intermedia Launches Archiving for Contact Center
12 Jun 2024
Intermedia Archiving for Contact Center joins Intermedia Archiving for Unite to create a seamless archiving solution for both unified communications and contact center. (Featured on SmartCustomerService.com.)
Qualitative Intelligence Launches VoxQI
12 Jun 2024
Qualitative Intelligence's VoxQI offers predictive analytics for real-time message testing and risk assessment.
Yext to Acquire Hearsay Systems
11 Jun 2024
Yext's acquisition of Hearsay will enable it to provide a single digital marketing platform from prospect to loyal customer.
fabric Launches Product Catalog
11 Jun 2024
fabric's Product Catalog helps retailers deliver product information to customers anywhere.
OneSpan Launches Integration Platform for E-Signatures
11 Jun 2024
OneSpan's Integration Platform enables organizations to bring e-signatures into many other applications.
Snappy Kraken Unveils Marketing Hub
11 Jun 2024
Snappy Kraken's new relationship and insight-first marketing solution takes guesswork out of financial advisor marketing.
Cognigy Uplevels Its Partnership with NICE
11 Jun 2024
Cognigy levels up as a NICE Prime Partner to deliver AI-powered customer service automation solutions. (Featured on SmartCustomerService.com.)
Sendbird Integrates with Shopify
11 Jun 2024
Powered by OpenAI's latest large language model, Sendbird's AI chatbot enables Shopify merchants to use web chat.
Talkdesk Adds GenAI Capabilities to Talkdesk Retail Experience Cloud
11 Jun 2024
New preconfigured generative artificial intelligence (GenAI)-powered workflows within Talkdesk Autopilot for Retail help companies fully resolve a broader range of complex inquiries using automated customer self-service.
Salesforce Adds to Consumer Goods Cloud
11 Jun 2024
New Salesforce capabilities bring unified data and AI insights to Consumer Goods Cloud.
Entrust Launches Citizen Identity Orchestration
10 Jun 2024
Citizen Identity Orchestration solution from Entrust helps governments deliver public services through secure digital identities.
CallSine Forms with a Sales Enablement App
07 Jun 2024
CallSine emerges with a sales engagement solution for personalized AI-powered email at scale.
Salesforce Adds Data and AI Innovations to Field Service
07 Jun 2024
Salesforce Data Cloud connects asset data from third-party sources with CRM data to help companies drive proactive field service.
Sprinklr Expands Partnership with Reddit
07 Jun 2024
Reddit's Advertising API and Data API officially launch with Sprinklr as the first partner.
Salesforce Adds AI Innovations to Sales Cloud
07 Jun 2024
New AI and data features in Sales Cloud help sellers turn sales calls into closing calls and increase visibility into sales activity.
Salesforce Expands Service Cloud's Digital Engagement Capabilities
06 Jun 2024
Salesforce's Service Cloud innovations harness conversational data to create more comprehensive views of customers. (Featured on SmartCustomerService.com.)