First Financial Sees Financial Gains with Kasisto

AI-powered digital assistant drives 27 percent increase in new CDs

Freshworks Packs Huge Gains for Monos

Luggage retailer increases efficiencies, CSAT with Freshworks.

Qualtrics Helps Dow Unlock $300 Million in Value

Insights from Qualtrics helped Dow boost customer satisfaction and digital transactions.

Crisp’s Data Is Sweet for RxSugar

The sweetener manufacturer grows sales with Crisp's data insights.

Salesloft Reports Great Savings with Matik

Matik's technology lets Salesloft compile customer reports with ease.

SAP Provides Sweet Results for Ferrara

The candy manufacturer benefits from SAP Cloud, SAP CDP, and SAP Emarsys.

GlassesUSA.com Sees Clear Benefits from Dynamic Yield

The online eyewear retailer tweaks its recommendations engine to increase revenue.

ThirdLove Gets Personal with Dynamic Yield

The retailer makes buying a bra a uniquely tailored experience for each shopper

SharkNinja Operationalizes Customer Feedback

With Clarabridge Engage and Analytics, the housewares manufacturer is able to act on voice-of-the-customer data to create new products and evolve its customer experience.

Swrve Boosts User Engagement for Cinedigm

The entertainment studio improved mobile customer click rates, completion rates, and app sessions

KitchenAid Cooks Up a Winner with CX Social

Adding Clarabridge's social customer care solutions improves speed of response for the appliance maker

Diane von Furstenberg Raises Revenue with Personalization

After an online overhaul, Qubit Pro and Qubit Aura were used to create seamless multichannel visitor journeys

NetApp Loses Nothing in Translation with SDL

The global storage and data management provider used SDL to deliver content in 16 languages simultaneously

Vodafone Sharpens Supply Chain Management with Celonis

Thanks to the vendor's Big Data process mining analytics, the telecom giant's business operations get more transparent, and leaner

Pizza Hut Slices Customer Base with Segmentation

Capillary Technologies delivers results through consumer behavior intelligence and targeted time-focused campaigns.