Emplifi: Customer Engagement Platform

Articles Mentioned

• Emplifi Rolls Out 10 Social Media Marketing And Customer Care Tools
• Emplifi Names New CEO
• Emplifi Launches Fall 23 Product Enhancements
• FTC Plans Crackdown on Fake Reviews, Influencers
• Emplifi Enhances Social Commerce Cloud
• Emplifi Unveils Unified Analytics
• Emplifi Launches Summer '23 Release
• JRNI and Emplifi Partner for Live Video Shopping
• Emplifi Launches Spring '23 release of Social Marketing, Commerce, and Service Clouds
• A CMO Roadmap: Operational Efficiencies Are Key for Navigating the Changing Customer Landscape
• Emplifi Integrates Social Marketing Cloud with Snapchat
• Emplifi Launches AI Composer Using OpenAI's GPT-3
• Emplifi Acquires Pixlee TurnTo
• Emplifi Releases Calls from Social, Live Care, and Augmented Reality
• Emplifi Social Commerce Cloud is Integrated with Oracle Commerce
• Emplifi Becomes a TikTok Marketing Partner
• Affiliate Marketing to Be a $36.9 Billion Market by 2030
• Emplifi Launches ShopStream, Bringing Interactive Live Streaming to Commerce
• Emplifi Comes to Ukraine's Aid
• Emplifi Launches Social Care
• Emplifi Unveils New Voice of Customer Features
• Emplifi Acquires Go Instore
• Emplifi Releases Social Commerce Cloud
• Facebook Is Now Kustomer-Centric: The 2021 CRM Conversation Starters
• Emplifi Extends Service Cloud with Email and Social Capabilities
• When Using Emojis, It's Not Enough to Smile
• The Leading Companies and Hottest Trends and Technologies in Customer Service, Marketing, and Sales: The 2021 CRM Top 100
• CRM Companies Line Up to Support Instagram Messenger
• Astute and Socialbakers Rebrand as Emplifi
• Engagement Hubs Put Customers at the Center
• Astute Acquires Socialbakers
• Surveys Find Shift to Virtual Events a Modest Success
• Astute Acquires iperceptions
• Astute Introduces Email Virtual Assistant, EVA, to Automate Customer Service Emails
• Astute Solutions Integrates with Zipwhip for Customer Service via Texting
• Bots Should Be in Your Contact Center’s Future
• Astute Releases Astute Social for Mobile Devices
• 7 Lessons to Learn in the Digital Shift
• Social Media Monitoring Delivers for Domino's
• Astute Previews ePowerCenter 9
• Why the Battle for Identity Will Affect Customer Experience
• Eric Mower + Associates Partners with Astute Solutions
• Astute Solutions Upgrades Social Media Monitoring
• Astute Solutions Releases ePowerCenter Version 8.7
• Astute Solutions Releases RealDialog 6.0
• Astute Launches Social Media Management Solution
• Information Overload
• How Social Are Social CRM Vendors?
• Pegasystems and RightNow Added to Leaders in Gartner Magic Quadrant for CRM Customer Service Contact Centers
• Serving Up Service Strategies
• Allegiance Acquires Inquisite
• Low Costs Drive the Gartner Magic Quadrant for CRM Customer Service Contact Centers
• The 2009 CRM Service Awards: Table of Contents and Introduction
• The 2009 CRM Service Awards: Service Elite -- Introduction
• The 2009 CRM Service Awards: Service Elite -- Bath & Body Works: Spiffing Up the Center
• The 2009 CRM Service Awards: Service Elite -- CBS Interactive: Playing the Games
• The 2009 CRM Service Awards: Service Elite -- Municipality of Coamo, Puerto Rico: Pleasing the Public
• The 2009 CRM Service Awards: Service Elite -- LifeLock: Scaling for Security
• The Sweet Smell of High-Quality Service
• Contact Centers Aren't Yet Ready for Web 2.0
• In Search Of...
• Astute Starts Speakin' Your Language
• Required Reading: Analytics: A Winning New Way
• Siebel Continues to Fly Solo as a Leader
• Optimizing the Contact Center
• Modeling for Poets
• Modest Growth Is Seen for Small Business Web Sites
• Along Data's Journey Into Might
• The Week in Review: June 4, 2004
• 10 Strategies for Customer Service Success
• The Week in Review : April 23, 2004
• New Product Spotlight: April 21, 2004
• Siemens Integrates With Microsoft
• We are the Champions
• Genesys Bolsters Management
• Calls That Count
• Can Demand Chain Management Make the Grade?
• Demanding Answers
• Investing in a New Breed of Call Center Agent
• The Right Staff
• Linking the Call Center to the Field Force
• And Technology to Serve Me
• Read All About It!