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March 30, 2009

CRM Featured Articles

Microsoft Announces Free Accelerators and Online Service Updates

Microsoft Convergence '09: In light of a troubling economy, Microsoft offers free service upgrades and eight add-ons for its Dynamics CRM and CRM Online customers.

Reviews for the Little Guys

At online-auction site eBay, ProStores opens PowerReviews Express to its 40,000 small and midsized merchants.

Viewpoints

Effective Chat

Five questions to get to real ROI.

Insight

Required Reading: Barack Wants You

A new book suggests that Barack Obama's presidential campaign—and his presidency—can teach the business world a thing or two about 2.0.

Pint of View

You Know What They Say…

Floggers of these bons mot need a punch in the bouche.