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October 14, 2009
CRM Featured Articles
Avaya Scales for Small Businesses
03 Oct 2009
Pundits and company executives believe that the new IP Office 5 expands functionality while improving simplicity -- two factors deemed prerequisites for success in this sector.
Forrester Unveils Consumer Technology Benchmark
19 Sep 2009
Survey results of more than 40,000 American households shows that technology will continue to see strong adoption in daily life.
Magazine Features
The 2009 Market Leaders - Small-Business Suite CRM
01 Sep 2009
CRM magazine's eighth annual Market Leader awards rate the top five companies in 10 categories.
The 2009 Market Leaders - Marketing Solutions
01 Sep 2009
CRM magazine's eighth annual Market Leader awards rate the top five companies in 10 categories.
Viewpoints
Social Media as a Direct Marketing Channel
09 Oct 2009
The old techniques meet the new technology.
Insight
CRM Market Grows for Fifth Straight Year
01 Sep 2009