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December 07, 2009

CRM Featured Articles

Sales Gets eTrigued By Marketing

A new solution by eTrigue gives sales a taste of marketing automation.

Intuit Gets into Customer Management

From hodgepodge to homogeneity, Intuit provides a new home for customer information.

Customer Service by the People for the People

Attensity's latest release incorporates insight from social networks to enhance a company's own knowledge base for better customer service.

Viewpoints

The Moment of Power

Boost customer retention by acting at the right time.

Insight

CRM on Twitter: November 2009

What does the Twittersphere think of Salesforce.com?