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December 07, 2009
CRM Featured Articles
Sales Gets eTrigued By Marketing
04 Dec 2009
A new solution by eTrigue gives sales a taste of marketing automation.
Intuit Gets into Customer Management
03 Dec 2009
From hodgepodge to homogeneity, Intuit provides a new home for customer information.
Customer Service by the People for the People
03 Dec 2009
Attensity's latest release incorporates insight from social networks to enhance a company's own knowledge base for better customer service.
Viewpoints
The Moment of Power
07 Dec 2009
Boost customer retention by acting at the right time.
Insight
CRM on Twitter: November 2009
01 Jan 2010
What does the Twittersphere think of Salesforce.com?