Coveo Partners with Avanade
Coveo and Avanade have forged a partnership that brings together Coveo's Intelligent Search with Avanade's Digital capabilities.
"At Avanade, we see that the most successful enterprises provide digitally empowered experiences and interactions with both its customers and its employees," said Florin Rotar, Avanade digital platforms and offerings lead, in a statement. "Coveo's Intelligent Search platform and applications make our digital offerings even smarter and will allow our clients to rapidly transform and enable relevant touch points with customers by injecting additional intelligence into every encounter.:
With Coveo Intelligent Search Applications, Avanade can unify and personalize information from across multiple sources, including Microsoft SharePoint, Microsoft Dynamics CRM, or ERP systems.
"Avanade and Coveo each bring great experience and leadership within the Microsoft ecosystem, from Sitecore to Dynamics CRM to Lithium and beyond," said Coveo CEO Louis Tetu in a statement. "Avanade delivers immense value to an enterprise's digital marketing efforts, CRM, and digital workplaces with multiple leading technologies. Our work with them will focus on making every digital experience more intelligent and relevant."
Built on the Sitecore Experience Platform, Avanade's cloud-based Digital Marketing Managed Service now includes Coveo Intelligent Search apps for Sitecore. This partnership enables Avanade to use the Coveo for Sitecore edition best suited to each customer.
Now available through Avanade, Coveo for Sitecore Cloud Pro Edition is a cloud-based intelligent search app with native integration to Sitecore. It includes the advanced, analytics-based machine learning capabilities of Coveo Reveal, a self-learning search service to ensure contextual relevance for every site visitor. Coveo Reveal automatically learns from user behavior, tunes relevance, suggests intelligent queries, and auto-completes search terms. Also included is Coveo Usage Analytics for automatic insights on what site visitors really want and what engages them most.
Avanade's Digital Workplace Managed Service can now include capabilities such as Coveo Intelligent Search Apps that help enterprises upskill employees with the most relevant information at their fingertips.
Related Articles
Coveo Reveal Now Available in Coveo for Salesforce – Community Cloud Edition
07 Dec 2015
Coveo Reveal relevance service learns from community members to improve search results for everyone.
Coveo Launches Intelligent Search in the Cloud
16 Jun 2015
Coveo's search-as-a-service solution unites information across cloud- and premises-based systems.
Coveo Partners with Salesforce System Integrators
03 Jun 2015
Coveo has expanded its ecosystem to scale service delivery of fast growing Salesforce Search applications.
Coveo Launches New and Updated Enterprise Search Connectors
03 Mar 2015
Connectors for Microsoft Dynamics CRM, Oracle Knowledge, Lithium, YouTube help customer support organizations scale call center operations and increase case deflection
Buyer's Guide Companies Mentioned