Concentrix to Acquire ServiceSource

Concentrix, a provider of customer experience (CX) services and technologies, will acquire ServiceSource, a customer journey experience company, in an all-cash transaction.

"We are delighted to join forces with Concentrix and the opportunity it provides for us to execute on our strategy to drive client success by bringing the world's greatest brands closer to their customers," said Gary Moore, ServiceSource's chairman and CEO, in a statement. "This transaction marks an important milestone in our 20-plus year history and is a testament to the dedication of our employees, the value of our differentiated solutions in the marketplace, and the opportunity to take the business to new heights with a partner that has shared values and culture...Our clients will be even better served through the breadth, depth, and scope of our combined capabilities and scale. We look forward to a seamless transition and executing on a shared vision of the future of CX."