Calabrio Partners with AdvanTel Networks

Calabrio, a provider of contact center workforce optimization (WFO) and analytics software, announced a joint partnership with AdvanTel Networks, a premier technology solutions provider, marking further expansion within the Avaya partner network.

AdvanTel Networks designs, implements, and maintains converged communication solutions to businesses worldwide. The joint partnership will extend Calabrio's Calabrio ONE platform to AdvanTel's network.

"We believe in empowering contact centers to liberate themselves from antiquated and outdated software and truly drive business results with powerful analytics," said Tom Goodmanson, president and CEO of Calabrio, in a statement. "We're proud to extend our market-leading solutions to AdvanTel's impressive network, driving strategic growth for their customers."

"We are excited to bring the Calabrio contact center solution portfolio to our customers," said Dan Ferguson, president and CEO of AdvanTel Networks, in a statement. "Calabrio ONE brings call recording, quality management, WFM, and analytics in one integrated platform at an attractive price point."

Calabrio is a gold member of the Avaya DevConnect program, which has been part of the Avaya program since 2008. The Avaya DevConnect program enables businesses to confidently add best-in-class capabilities to their network, speed deployment of new applications and reduce both network complexity and implementation costs.

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