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  • April 5, 2021

AvePoint Launches Salesforce Cloud Backup for MSPs

AvePoint, a Microsoft 365 data management independent software vendor, today announced its Salesforce Cloud Backup product is available to the channel partner ecosystem.

The product adds to the AvePoint suite of Cloud Backup for Microsoft 365 and Dynamics 365 to arm managed service providers (MSPs) with backup and restore capabilities across multiple providers.

Salesforce Cloud Backup is available for managed service providers (MSPs) to resell and protect customers' CRM data across 36 countries and 58 cloud marketplaces including Tech Data, StreamOne Solutions Store, Ingram Micro Cloud marketplace, Synnex Stellr marketplace, ALSO Cloud marketplace, Vuzion CORE and IT Cloud marketplace.

"Most native backup solutions offered by SaaS providers today cannot meet customers' recovery point and recovery time objectives and are labor-intensive for end users," said John Peluso, chief product officer at AvePoint, in a statement. "We believe that as companies leverage more cloud-based technologies and produce more business-critical data, they need products like ours delivered by partners to mitigate risk in a comprehensive and effortless fashion."

AvePoint offers the following features:

  • Unlimited automated backup for Salesforce assets: AvePoint's on-demand recovery gives companies access to metadata, records, organizations and files four times per day, with unlimited retention and storage options.
  • Granular restore options Companies can restore CRM data at the organization, object, record, and field levels.
  • Encrypted, hyper-scaled, and secure data protection: All Salesforce data is stored in the Microsoft Azure cloud across 12 global data centers, using encryption and user tokens.
  • Dashboard displays that provide immediate insight and access to backup history for end users. Administrators can delegate different levels of access to different administrators.

"Even with an increase in digital collaboration and associated data risks, more than half of small businesses, the end users relevant to our MSP partners, are not prepared for data loss," said Jason Beal, senior vice president of global channel and partner ecosystems at AvePoint, in a statement. "We've spent two decades building the most robust third-party SaaS backup infrastructure available today, and now we're proud to help MSPs leverage this service to create not only a valuable, but increasingly vital, solution for their customers."

"Partnering with AvePoint enables us to provide small businesses with best-in-class IT services, which today include protecting them from catastrophic data loss," said David Huseonica, chief operating officer of Rojoli Services, in a statement. "Especially as our customers continue to leverage digital collaboration and CRM tools like Salesforce, it is critical we ensure they don't need to think twice about data backup."

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