July 1999
                
        
            Magazine Features
    
        
            CRM Meets ERP
        
        
            
                Dick Lee //
                    01 Jul 1999
        
        
            The battle lines are drawn, and the CRM camp is seeking allies. 
    
        
            Make Me a Sale, Fast as You Can
        
        
            
                Daniel Costello //
                    01 Jan 2000
        
        
            Kraft Foods' automated solutions offer intelligence on the quick. 
    
        
            Selling CRM to your CFO
        
        
            
                William Ziska //
                    01 Jan 2000
        
        
            Approach this sale with all the care you would any other million-dollar deal. 
    
                
                
        
            Reality Check
    
        
            Was It Bad For You, Too?
        
        
            
                Barry Trailer //
                    01 Jan 2000
        
        
            We talk a lot about sales force automation. What about sales manager automation?