May 2000
                
        
            Magazine Features
    
        
            Is IT's Reign at an End?
        
        
            
                Dick Lee //
                    25 May 2000
        
        
            CRM forces information technology departments to reevaluate their place in the organization.
    
        
            iStrategies  for Sales Success
        
        
            
                Daniel Costello //
                    25 May 2000
        
        
            Traditional companies are finding that the Web offers new ways to cement customer relationships.
    
        
            What are the key elements of building effective customer relationships?
        
        
            
                Michelle Delio //
                    25 May 2000
        
        
            Build customer loyalty by maximizing your web site's potential
    
        
            Wireless Data Communication Gets Real
        
        
            
                Alan S. Kay //
                    25 May 2000
        
        
            Despite some false starts, wireless sales support now looks as if it's headed for deployment. How soon will it change your business?
    
                
                
                
                
                
                
                
                
                
                
                
                
                
                
        
            REAL ROI
    
        
            Finding Gold on the Web
        
        
            
                Jason Compton //
                    25 May 2000
        
        
            Intarka's ProspectMiner runs time-saving lead searches on the Web.