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Built to Last: CX Strategies for the Long Haul |
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In a world where 66% of consumers prioritize experience over price, consistent delivery of satisfying customer experiences is critical to the long-term growth of any organization. How should organizations keep their CX strategy and technology investments on the path to support their long-term CX visions?
Join our experts from NICE and Verint, who will share their real-world experiences for creating a CX strategy that scales for future growth.
On this webcast, we will discuss:
– Why the cloud is critical for CX at scale – How to transition to CCaaS on the path to a complete CX platform – Connecting physical and digital experiences with AI and CX automation – Eliminating data silos and gaining contact center insights that drive value across the enterprise
Don't miss this live event on Wednesday, March 6, 2024 - 11 AM PT / 2 PM ET.
Register Now to attend the webinar Built to Last: CX Strategies for the Long Haul.
SPEAKERS |
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MODERATOR |
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Shahar Admon Head of Product Marketing NICE |
Koren Stucki Vice President of Product Marketing Verint |
Bob Fernekees Publisher CRM Media |
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