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Join us on this webinar to explore the vital role that interaction management plays in delivering an exceptional customer experience.
We will discuss the latest tools and technologies available in CXone recording and QM solutions to help you manage your interactions more effectively and achieve your business goals.
Whether you're new to contact center cloud transformation or looking to enhance your interaction management capabilities, this session is for you.
Discover how to leverage cutting-edge advancements to boost agent performance, optimize operations and ultimately deliver outstanding customer satisfaction.
Don't miss this live one-hour event on Wednesday, July 19, 10 AM PT / 1 PM ET.
Register Now to attend the webinar Leading the Way: The Role of Interaction Management in Building a Strong CXi. |
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SPEAKER |
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Shahar Admon Head of Product Marketing WEM Recording NICE |
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MODERATOR |
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Bob Fernekees Publisher CRM magazine |
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